Driving End-User Adoption with Tailored Training
We’ve adapted a client’s eLearning to fit a fictional project named Valinor, ensuring confidentiality while demonstrating how we drive engagement and adoption.
👉 Click here to explore the Valinor eLearning module 👈
· Click on "start the course "to see four video formats: Avatar, Two-Dimensional Explainer, Whiteboard Explainer, and Step-by-Step Recording.
Read about the core elements of our approach to preparing end users for new systems and processes.
1. Program Overview
Our training ensures team members have the necessary knowledge and tools to perform their roles efficiently from day one. We use a mix of eLearning modules, micro-learning sessions, hands-on practice, and ongoing coaching to ensure knowledge transfer beyond the classroom.
2. Structured Training Design
- Tailored Training based on a detailed audience and gap analysis, ensuring each role receives relevant content.
- Overall Training Strategy: The training strategy includes a phased approach combining blended learning methods, hands-on practice, and ongoing support, all designed to facilitate successful ERP adoption.
- Clear Learning Objectives to guide participants toward specific goals.
- Outcome Indicators to measure progress and ensure continuous improvement.
- Evaluation Approach: To support successful solution adoption, a simple framework for understanding team members' gaps in knowledge, skills, and abilities is needed.
3. Leader and Sponsor Preparation
Leaders play a critical role in communicating the change and driving adoption. We ensure they are visible project champions, providing coaching and support to their teams through every transition stage.
4. Training Evaluation and Feedback
We implement a three-tier evaluation scale to track participants' progress and adjust the training in real time, ensuring that all team members are moving toward mastery.
5. Hands-On Practice and Coaching
Our program emphasizes on-the-job practice and coaching to ensure team members can apply their learning effectively. Regular check-insand feedback loops ensure skills are retained and continuously improved.
6. Key Focus: Job Readiness on Day One
Our goal is simple: to ensure team members are fully equipped to handle new workflows and technology tools on day one. This includes:
- Process changes for smoother operations
- Hands-on technology training to ensure familiarity with tools.
- Simulated real-world scenarios to reinforce learning and prepare participants for actual challenges.
Why This Approach Works
We don’t just teach theory; we prepare teams for real-world challenges. Our layered communications strategy guides participants from initial awareness to hands-on mastery, ensuring a smooth transition into new working methods.
From fostering cross-functional collaboration to delivering customized eLearning solutions like Valinor, our training programs create the foundation for long-term success and continuous improvement. We’ve applied this approach across several large-scale ERP implementations, with consistent results in driving adoption and reducing resistance to change.
Ready to learn more about how we can help your team?
👉 Visit the Valinor eLearning module to see how we ensure job readiness from day one.
