Communications provide targeted, timely information that helps affected individuals and groups within the business to understand what changes will occur and to participate, as appropriate, in the implementation of the changes.
Action Item: Stakeholder Analysis
Description
To understand who our target audiences are and how they are impacted by the learning program.
Timing
Use during project initiation; update as needed through go-live.
Tips
Consider this an iterative process. Start with a general understanding and refine over time.
Organizes a set of communications around key messages, timelines or audiences, and builds a detailed plan timeline.
Timing
Define during project initiation; update on a weekly & monthly basis through go-live.
Tips
Consider the communications your stakeholders might receive from other initiates; be flexible with timing and distribution channels for your messages to avoid message fatigue.
